Section 9: Children and Young People as Contributors - Guidelines

Section 9.3

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Safeguarding the Welfare of Children and Young People

9.3.1 We should apply the principles of the BBC Child Protection Policy in our dealings with children and young people.

9.3.2 All children and young people have a right to protection from harm and abuse.

Mandatory Referrals

In the course of our work if we suspect a person under 18 may be at risk, or we are alerted to a child welfare issue, the situation must be referred promptly to the divisional Working with Children Adviser [6] or, for independent production companies, to the commissioning editor. If we are concerned about an adult, including a member of staff, working with a child the situation must be referred promptly to the BBC Safeguarding Lead [7] or Head of Investigations [8] or, for independent production companies, to the commissioning editor.

9.3.3 If a child is in immediate danger or requires medical attention dial emergency services, (999 in the UK), and ask for the appropriate emergency service. The BBC Safeguarding Lead or, for independent production companies, the commissioning editor, should be informed urgently.

9.3.4 Any online safeguarding concerns, whether related to online grooming or child abuse images, must be referred to the Head of Safeguarding, Policy and Compliance [9] immediately.

(See Guidance: Interacting with Children and Young People Online)

[6] See Working with Children advisers site: available on Gateway for BBC staff or via commissioning editors for independent producers.

[7] See Working with Children advisers site: available on Gateway for BBC staff or via commissioning editors for independent producers.

[8] See Investigations site: available on Gateway for BBC staff or via commissioning editors for independent producers.

[9] See Working with Children advisers site: available on Gateway for BBC staff or via commissioning editors for independent producers.

9.3.5 The information we disclose about children and young people must not put them at risk of harm.

If it has been established that we should not disclose an under-18’s location, we must not do so inadvertently by a jigsaw effect, ie revealing several pieces of information in words or images or voice that can be pieced together to make it easy to identify where the person may be found. Avoiding the jigsaw effect should take account of information already in the public domain.

(See Section 6 Fairness to Contributors and Consent: 6.3.26-6.3.30)

9.3.6 Protecting children and young people online is a shared responsibility for the BBC, parents/guardians and the under-18 concerned.

(See Guidance: Interacting with Children and Young People Online)

9.3.7 Children and young people have a right to a voice but we must not encourage them to participate in online spaces when they are younger than the minimum age requirement of the site.

9.3.8 When children access BBC online services we may first need to obtain parental consent for some activities, such as commenting or voting. There may be additional data protection considerations where we are collecting the personal data of children. For further advice, consult the Data Protection Handbook [10] and take advice from Information Rights.

9.3.9 When online content is likely to appeal to a high proportion of children and young people we should offer links to relevant advice to help them understand and minimise the possible risks they face online. Safety information should be prominent, accessible and clear.

(See Section 17 Competitions, Votes and Interactivity: 17.3.45-17.3.56)

(See Guidance: Interacting with Children and Young People Online)

9.3.10 Online spaces directed to under-18s should normally be pre-moderated.

[10] See Data Protection Handbook: available on Gateway for BBC staff or via commissioning editors for independent producers.

Personal Information

9.3.11 We should not request more personal information from children and young people than is necessary. We must store and dispose of any personal information according to the BBC data protection policy [11]

[11] See Data Protection Handbook: available on Gateway for BBC staff or via commissioning editors for independent producers; and BBC Privacy and Cookies Policy.

Mandatory Referral

Any proposal to use any other form of moderation for under-18s must be referred to Editorial Policy who will consider whether the proposed form of moderation would offer an appropriate level of child protection. We should not link to unmoderated spaces for an audience of under-18s.

Approval will normally only be given:

  • for safeguarding and child protection reasons or
  • where a public interest [12] outweighs the expectations of privacy or
  • where there is a legal requirement to provide the information.

(See Section 7 Privacy: 7.3.47-7.3.52)

For any requests from third parties for release of untransmitted content, see Re-use, Reversioning and Permanent Availability.

(See Section 13 Re-use, Reversioning and Permanent Availability)

Informed Consent for Children and Young People

9.3.12 When featuring under-18s in our output we should normally ensure they are willing to participate and we should respect any refusal to take part.

Information should be delivered in a way they can understand and should include any likely positive and negative consequences of participation, in addition to other details necessary for obtaining informed consent.

(See Section 6 Fairness to Contributors and Consent: 6.3.1-6.3.10 and Section 7 Privacy: 7.1)

9.3.13 Children may find it difficult to contradict an adult’s suggestion to participate so it is important to make clear to the child that it is acceptable to agree or disagree when asked to participate.

Parental Consent

9.3.14 Parental consent means the informed consent of a parent, legal guardian, or other person aged 18 or over acting in loco parentis, including a head teacher.

In addition to establishing the willingness to participate of the child or young person, we should normally seek parental consent before interviewing anyone under the age of 16, or otherwise involving them in our output, wherever in the world we are working. An exception may be when giving a chance for under-16s to speak on non-sensitive subjects where it is not controversial for them to hold and express their views and it is not practicable to get parental consent.

However, the younger and/or more vulnerable the child and the more sensitive the subject matter, the more likely it is that parental consent is essential. Parental consent should normally be obtained if children are asked for views on matters likely to be beyond their capacity to answer properly.

(See Section 6 Fairness to Contributors and Consent: 6.3.1-6.3.10 and Section 9 Children and Young People as Contributors: 9.1)

9.3.15 We should exercise due care in deciding whether an under-18 is able to indicate their willingness to participate in our content. If a young person is 16 or 17 it may still be appropriate to seek parental consent in some cases, depending on the circumstances of the young person and the nature of the programme and contribution, including when the content is sensitive or where the contributor could be considered vulnerable. It may also be appropriate to seek parental consent for performers aged 16 and 17 if they are being asked to perform or to be present in scenes featuring potentially harmful or offensive content.

Where parental consent is required and parents are estranged or another person or the local authority has parental responsibility for the child or young person we should normally obtain the consent of the parent, person or local authority who the child or young person resides with and who has parental responsibility, depending on the circumstances of the case and the subject matter. We should consider the extent of the other parent’s involvement with the under-18 and, where we are not seeking their consent, listen to any reasonable objections they may have.

[12] See Section 1 The BBC’s Editorial Standards: 1.3 The Public Interest.

Mandatory Referral

9.3.16 Any proposal to continue with the contribution of a child or young person after a refusal of parental consent, or in the absence of it, must be referred to a senior editorial figure or, for independent production companies, to the commissioning editor.

Approval will normally only be given:

  • if this is justified in the public interest [13] or
  • when giving the under-18 freedom of expression and
  • if it is in their interest to participate.

Editorial Policy should also be consulted.

9.3.17 Children and young people are often eager to contribute to our output, but many lack the judgement necessary to assess the longer-term impact it could have on their lives. Parents may also not understand the full implications of their child taking part.

We must assess whether it is appropriate for an under-18 to contribute to our output, irrespective of parental consent or the individual’s assent. We must not proceed if to do so would be harmful to their welfare or would otherwise not meet the standards of the Editorial Guidelines.

(See Section 9 Children and Young People as Contributors: 9.3.21-9.3.22)

9.3.18 As part of our due care requirements, in some circumstances it may be appropriate to check the individual’s social, family, health and educational circumstances and/or to seek advice from an expert on the likely impact of participation on the individual.

9.3.19 When under-18s submit user-generated content or when we ask them for personal information online, we must select the standard of proof of parental consent that is appropriate, taking into account the sensitivity of the subject matter and the age of the individual.

(See Guidance: Interacting with Children and Young People Online)

9.3.20 When we invite children to interact with us using phone, text or other technology that costs money, we must prompt them to seek permission from the bill payer.

The Impact of a Contribution

9.3.21 Even when we have secured parental consent we must consider the impact and possible consequences of any content which involves a child or young person, at all stages of the production process, including the period after transmission and any availability online, and must put appropriate measures in place where necessary. This applies both when we have approached the under-18 to contribute and when they have approached us, including with user-generated content. We should consider the potential negative impact of social media on the under-18 and advise them and their parents/guardians accordingly.

Procedures, risk assessments and contingencies for the impact of participating on an individual’s emotional and mental well-being and welfare may be appropriate in some circumstances. It may also be appropriate for records of these and other documents, including details of checks, correspondence and concerns to be kept as long as they are relevant.

In some circumstances it may be appropriate throughout the production to retain an expert whose advice has been sought prior to participation, as part of our due care requirements.

In scripted output, depending on the nature of the editorial content, it may be appropriate to create a redacted script for a child or young person, and for them not to be present at read-throughs and on set during the recording of material that would be inappropriate for them to see or hear.

(See Guidance: Working with Children and Young People as Contributors)

9.3.22 We normally aim to work with children in the presence of those responsible for their supervision, although circumstances may vary. When sensitive issues are being discussed with an under-18, it is often advisable to have someone there who is familiar to them and who can help safeguard their interests. It may be appropriate for other expert support to be available for them during the production process.

9.3.23 Children and young people should be given a voice but we must also be alert to occasions when they exaggerate, try to please or report gossip or hearsay as fact. Criminal or anti-social behaviour should not go unchallenged.

(See Section 8 Reporting Crime and Anti-Social Behaviour: 8.3.14-8.3.20)

9.3.24 When considering whether or not to identify under-18s involved in anti-social or criminal behaviour, we should weigh up the consequences of identification, their age, and the seriousness of their behaviour against the public interest [14] in identification and our freedom of speech. Programme Legal Advice should normally be consulted. However, we should not normally identify under-18s when featuring such behaviour to illustrate a practice.

(See Section 8 Reporting Crime and Anti-Social Behaviour: 8.3.31-8.3.32 and Section 6 Fairness to Contributors and Consent: 6.3.3)

There may also be legal reasons for not identifying an under-18, including someone involved in court proceedings.

(See Section 8 Reporting Crime and Anti-Social Behaviour: 8.3.13 and Section 18 The Law: 18.4.3)

Under-18s whose parents are engaged in anti-social or criminal activity should only be identified if the welfare of the child will not be harmed and if it is editorially justified.

(See Section 7 Privacy: 7.3.35-7.3.38)

Licensing of Child Performers

9.3.25 In law, performances by under-16s (and some 16-year-olds still in full-time education) should normally be licensed by the relevant local authority in England, Scotland or Wales or by the relevant education authority in Northern Ireland. Internationally, local laws should normally be complied with. Children taking part in a performance must also, at all times during the engagement, be in the care of a chaperone. BBC Child Protection Policy is that professional licensed chaperones must be used whenever possible. Advice is available from Child Protection and Safeguarding.

[13] See Section 1 The BBC’s Editorial Standards: 1.3 The Public Interest.

[14] See Section 1 The BBC’s Editorial Standards: 1.3 The Public Interest.


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